Privacy policy
This page sets out our Privacy Policy and applies to all personal information collected by Bethlehem Olivewood via the website located at www.bethlehemolivewood.com.au or through dealings with us.
This statement has been produced in accordance with the 13 Australian Privacy Principles outlined in The Privacy Act 1988 (Cth). The principles may be viewed at the Office of the Australian Information Commissioner at www.oaic.gov.au
1. What is 'personal information'?
(a) The Privacy Act 1988 (Cth) currently defines 'personal information' as meaning information or an opinion about an identified individual or an individual who is reasonably identifiable:
(i) whether the information or opinion is true or not; and
(ii) whether the information or opinion is recorded in a material form or not.
(b) If the information does not disclose your identity or enable your identity to be ascertained, it will in most cases not be classified as 'personal information' and will not be subject to this privacy policy.
2. What information do we collect?
The kind of personal information that we collect from you will depend on how you use the website. For example, the personal information which we collect and hold about you may include your name, e-mail address, phone number, address, and any other personal information that you provide to us.
3. How we collect your personal information
(a) We may collect personal information from you whenever you input such information into the website.
(b) We also collect cookies from your computer which enable us to tell when you use the website and also to help customise your website experience. As a general rule, however, it is not possible to identify you personally from our use of cookies.
(c) We take reasonable steps to ensure that your personal information is safe by storing it in an environment that is secure. We may store your personal information on paper and electronic format.
4. Purpose of collection
The purpose for which we collect personal information is to respond to enquiries, provide goods and to comply with any record keeping obligations. We may also use personal information for the purpose of sending marketing emails to you if you have agreed to receive them. You can unsubscribe from our marketing emails by clicking on the unsubscribe link at the bottom of the email or by contacting us. We only use your personal information in accordance with the purposes for which we have collected it or as permitted by law.
5. Access and correction
Australian Privacy Principle 12 permits you to obtain access to the personal information we hold about you in certain circumstances, and Australian Privacy Principle 13 allows you to correct inaccurate personal information subject to certain exceptions. If you would like to obtain such access, please contact us as set out below.
6. Complaint procedure
If you have a complaint concerning the manner in which we maintain the privacy of your personal information, please contact us as set out below. All complaints will be considered by Bethlehem Olivewood and we may seek further information from you to clarify your concerns. If we agree that your complaint is well founded, we will, in consultation with you, take appropriate steps to rectify the problem. If you remain dissatisfied with the outcome, you may refer the matter to the Office of the Australian Information Commissioner.
7. Overseas transfer
Your personal information will not be disclosed to recipients outside Australia unless you expressly request us to do so. If you request us to transfer your personal information to an overseas recipient, the overseas recipient will not be required to comply with the Australian Privacy Principles and we will not be liable for any mishandling of your information in such circumstances.
8. How to contact us about privacy
If you have any queries, or if you seek access to your personal information, or if you have a complaint about our privacy practices, please send us a message using the Contact page, or call us on 61+ 403 308 493. You may also reach out to us via our postal address which is PO Box 27, Mickleham, Victoria, Australia 3064.